Terms of Use

Welcome to FLO, an online workflow system designed especially for manufacturers. These terms of use are intended to explain our obligations as a service provider and your obligations as a customer. Please read them carefully.

We believe the FLO Application will evolve over time based on user feedback. These Terms are not intended to answer every question or address every issue raised by the use of the FLO. FLO reserves the right to change this Agreement at any time, effective upon the posting of modified terms and FLO will make every effort to communicate these changes to you via email or notification via the website. It is likely the terms of use will change over time. It is your obligation to ensure that you have read, understood and agree to the most recent terms available on the Website.

These Terms were last updated on 2 February 2008.

 

Definitions

"Access Fee" means the monthly fee (excluding any taxes and duties) payable by you in accordance with the fee schedule set out on the Website (which FLO may change from time to time on notice to you).

"Confidential Information" includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including the Software but does not include information which is, or becomes, publicly available other than through unauthorised disclosure by the other party.

"Data" means any data inputted by you into the Software.

"Intellectual Property Right" means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered.

"Software" means the software available (as may be changed or updated from time to time) via the Website.

"Website" means the Internet site at the domain www.flo.xaeco.com or any other site operated by FLO.

"you" means you and includes your employees, consultants, representatives and agents.

 

Use Of Software

 

FLO grants you the right to access and use the Software via the Website. This right is non-exclusive and non-transferable and limited by the terms of this Agreement.


Your Obligations

 

Payment obligations:  FLO will invoice you for the Access Fee by sending you an email to the email address you provide. Payment of the Access Fee covers a period of 1 month and is due in full on the date that is 10 days after the invoice date. Your first invoice will be issued 1 month after the date you set-up a FLO billing plan for an organisation(s) within FLO. An invoice will be issued each month until this Agreement is terminated in accordance with clause 8. You are responsible for payment of all taxes and duties in addition to the Access Fee.

General obligations: You must only use the Software and Website for your own lawful internal business purposes, in accordance with the terms of this Agreement and any notice or condition posted on the Website. Automated Bank transaction data delivered into your FLO account:Where available, automated bank account transaction data feeds are generally provided to you free of charge. However, FLO reserves the right to pass on any charges applied by specific banks in providing bank feed data on a case-by-case basis. FLO would first inform you via email to indicate what those charges will be going forward (such charges vary depending on your bank and your volume of bank feeds). You have the option to discontinue use of automated bank feeds at any time.

Access conditions: You will ensure that all usernames and passwords required to access the Software are kept secure and confidential. You will immediately notify FLO of any unauthorised use of your passwords or any other breach of security. As a condition of this Agreement, when accessing and using the Software, you must: not attempt to undermine the security or integrity of FLO's computing systems or networks or, where the Software is hosted by a third party, that third party's computing systems and networks; not use the Software in any way which may impair the function of the Software or Website; not attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access or to the computer system on which the Software is hosted; and not transmit, or input into the Software, any: files that may damage any other person's computing devices or software, content that may be offensive, or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which you do not have the right to use).

Communication Conditions: As a condition of this Agreement, if you use any communication tools available through the Website (such as any forum, chat room or message centre), you agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Software including (but not limited to): offers of goods or services for sale, files that may damage any other person's computing devices or software, content that may be offensive to any of our other users, or material in violation of any law (including material that is protected by copyright or trade secrets which you do not have the right to use). When you make any communication on the Website, you represent that you own the content of the communication. FLO is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Software. As with any other web-based forum, you must exercise caution when using the communication tools available on the Website. However, FLO does reserve the right to remove any communication at any time in its sole discretion.

Indemnity. You indemnify FLO against all claims, costs, damage and loss arising from your breach of this clause 3, including (but not limited to) any costs relating to the recovery of any Access Fees that have not been paid by you.

Confidentiality And Privacy

 

Confidentiality: Unless the relevant party has the prior written consent of the other or unless required to do so by law: Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with this Agreement. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by this Agreement. Each party's obligations under this clause will survive termination of this Agreement.

Privacy: FLO maintains a privacy policy, which you can read on www.flo.xaeco.com/privacy.

Intellectual Property

 

General: Title to, and all Intellectual Property Rights in the Software and any documentation relating to the Software remain the property of FLO (or its licensors).

Data: Title to, and all Intellectual Property Rights in, the Data remain your property. You must maintain copies of all Data inputted into the Software. FLO adheres to its best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but does not make any guarantees that there will be no loss of Data.

Warranties And Acknowledgements

 

Acknowledgement: You acknowledge that: The provision of access to, and use of, the Software is on an "as is" basis and at your own risk. FLO does not warrant that the use of the Software will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Software, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Software. FLO is not in any way responsible for any such interference or prevention of your access or use of the Software. FLO is not your accountant and use of the Software should not substitute professional accounting advice. If you have any accounting questions, please contact an accountant.

No warranties: FLO gives no warranty about the Software. Without limiting the foregoing, FLO does not warrant that the Software will meet your requirements or that it will be suitable for your purposes. To avoid doubt, all implied conditions or warranties are excluded, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

Consumer guarantees: You agree and represent that you are acquiring the right to access and use the Software and entering this Agreement for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees intended to protect individuals do not apply to the supply of the Software or this Agreement.

Limitation Of Liability: To the maximum extent permitted by law, FLO excludes all liability and responsibility to you (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of Data, profits and savings) or damage resulting, directly or indirectly, from the use of, or reliance on, the Software. If you are not satisfied with the Software, your sole and exclusive remedy is to terminate this Agreement in accordance with clause 8.1.

 

Termination

 

Five day return policy: If for any reason you decide that you do not wish to continue using the Software within the first five days of agreeing to the terms of this Agreement for the first time (or a substantially similar agreement with FLO), you may terminate this Agreement (and no Access Fee will be payable) by sending an email to customercare@FLO.xaeco.com advising of the termination within 120 hours of first agreeing to the terms of this Agreement.

No-fault termination: This Agreement will continue for the period covered by the Access Fee paid in clause 3.1. This Agreement will automatically continue for the same period unless either party terminates this Agreement by giving notice to the other party at least 30 days before the end of the relevant payment period (you may notify FLO by sending an email to customercare@FLO.xaeco.com advising of the termination).

Termination for Breach: FLO may terminate this Agreement if you: breach this Agreement and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied; breach this Agreement and the breach is not capable of being remedied (which includes (without limitation) any breach of clause 3.4 or any payment more than 30 days overdue); or go into liquidation or has a receiver or manager appointed of any of your assets or become insolvent, or make any arrangement with your creditors, or you are subject to any similar insolvency event in any jurisdiction.

Termination of the Agreement is without prejudice to the rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement you will: remain liable for any accrued charges and amounts which become due for payment before or after termination; and immediately cease to use the Software.

Expiry or termination: Clauses 4, 5, 6, 7, 8 and 10 survive the expiry or termination of this Agreement.

Help Desk Technical Problems In the case of technical problems you must make all reasonable efforts to investigate and diagnose problems before contacting FLO. If you still need technical help, please email us at customercare@FLO.xaeco.com.

General

 

Entire agreement: This Agreement supersedes and extinguishes all prior agreements, representations (whether oral or written), and understandings and constitutes the entire agreement between you and FLO relating to the Software and the other matters dealt with in this Agreement.

Waiver: If either party waives any breach of this Agreement, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.

Delays: Neither party will be liable for any delay or failure in performance of its obligations under this Agreement if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.

No Assignment: You may not assign or transfer any rights to any other person. Governing law and jurisdiction:This Agreement is governed by the laws of New Zealand and you hereby submit to the exclusive jurisdiction of the courts of New Zealand for all disputes arising out of or in connection with this Agreement, without reference to any conflicts of laws.

Severability: If any part or provision of this Agreement is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.