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Privacy Policy

Your data is owned by you. FLO is an online workflow management system capable of storing financial information about a company or individual (Organisation). FLO will only store information that is entered by the Users of an Organisation, or automatically imported at a User’s instruction. The data entered, or imported on instruction, by the Users of an Organisation remains the property of the Organisation and FLO will not use nor make available for use any of this information without permission of the Organisation.

You control who has access to your data The data entered, or imported on instruction, by the Users of an Organisation is stored securely in a database and is only accessible to the approved Users of the Organisation. The Administrator of the Organisation (Administrator) will have full control over who is invited to be a User. The Organisation’s information stored in FLO can only be accessed by a User using a username and password. It is the User’s responsibility to keep their passwords safe. It is the Administrator’s responsibility to ensure that any Users that are invited to use the Organisation’s account have permission to view the Organisation’s information stored in the FLO account. FLO, FLO’s staff and FLO’s partners do not have access to the User’s passwords and are therefore unable to access the Organisation’s account or data without receiving an invitation from the Administrator. FLO will have access to and may use information such as number of Users, number of transactions and billing information for the purpose of billing and monitoring server and software performance as well as for other internal purposes of FLO.

FLO monitors system usage FLO collects information about all system interaction with Users while they are logged in. This information is owned by FLO and may be used to verify actions taken by a User or to better understand the behaviour of Users in order to improve the FLO application.

Your data is sent securely across the internet FLO Servers have Thawte issued security certificates so all data transferred between the Users of an Organisation and the FLO Servers is encrypted. However, the internet is not in itself a secure environment. Users should only enter, or instruct the importation of, data to the database within a secure environment. This means that the User’s browser must support the encryption security used in connection with the FLO Servers.

FLO will give you access to your data at any time On request, FLO will provide the Administrator with a full export of the Organisation’s data in a common file format determined by FLO. The Organisation’s data may be permanently deleted by FLO 90 days after the Organisation stops paying to use FLO, or at the Administrator’s request.

Your browser stores only enough information to keep you logged in FLO uses temporary cookies to keep a session open after a User logs in. These cookies do not contain any information about the User or the Organisation and will automatically expire 45 minutes after the session is finished.

This policy may be updated from time to time FLO reserves the right to change this policy at any time and any amended policy will be posted on this website.

Please read our Terms of Use All use of software available on this website is subject to FLO’s terms of use. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail.